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« New Games Backwards Compatible | Main | Xbox Live Arcade Challenges »
Tuesday
Dec122006

Xbox 360 Wireless Headset Fix

Some people have encountered numerous issues with the Xbox 360 Wireless Headset. Apparently it must be a common problem because Gamerscoreblog posted information on getting yours fixed from the Xbox Accessory Team:


“We have received feedback from some customers that they have experienced issues while using the Xbox 360 Wireless Headset, including difficulty syncing the headset to the controller, reception interference and audio sensitivity when playing action-packed games like Gears of War. We are committed to providing the highest quality accessories for Xbox 360 and would like to assist in troubleshooting and resolving those issues, whether by replacing or repairing the units under warranty. We encourage anyone experiencing issues with the Wireless Headset to call 1-800-4-MY-XBOX.”


-dpcough-

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Reader Comments (110)

Hi
I ve just got a wireless headset and people are reporting that the headset is making a sound like an out of tune radio online when im playing
games online . My wired headset is fine. Is this a fault with the head set

January 8, 2007 | Unregistered CommenterSTUART ENSOR

hi,
i bought my wireless headset it worked perfectly but after a few months it disconnected eveyrtym i played a game nd now it wont even work at all it wont tune up 2 my xbox can sum1 help me fix this problem

April 13, 2007 | Unregistered Commenterchrissy

I got my xbox360 for christmas and everything was working fine until october 15th when my wireless headset wouldnt turn on at all how do i fix it?

October 15, 2007 | Unregistered CommenterBrian

hi i left my controller and headset charging last nite .Then when i woke up and started playing the headset went dead with 1 line of batterylife i was like WTF lol then i tryed putting it on charge and the lights didnt even flash ? whats going on ? email me thanks

November 8, 2007 | Unregistered CommenterJamie OBrien

the same has happend to me as jamie OBrien please help me

December 1, 2007 | Unregistered CommenterAlfie

the xbox 360 wireless headset is a complete joke just like the durability of the xbox 360,,, ive been through 2 Gears of War Disks, and two Xbox 360's and two wireless headsets gears is the only game worth buying for this system they better lock up gears of war forever because without it i would sell my system for anything i could get for it.. .. i would label who ever gives the inspections and lets these systems and misc xbox labled stuff out for shipment needs to be fired... or is this the microsoft standard? DISGUSTING

December 2, 2007 | Unregistered Commenterxlx Kratos

i think mines just died...won't turn on or charge...will see what microsucks has to say...

December 23, 2007 | Unregistered Commentermarty t2007

same problem wtf.. it just died right now just boom its gone like wtf?

December 27, 2007 | Unregistered Commenterdarren

God damn looks like I'm not the only one. I bought my wireless headset 2 months ago from Futureshop. The other day I turned it on along with my 360 and suddenly it just shut off. It was fully charged. Now it won't turn on or show any lights when connected. It simply stopped working. Piece of shit system. I've had nothing but problems with my 360 and it's accessories. Time to get ps3.

December 31, 2007 | Unregistered CommenterAli

Same thing happend to me obrien. I set it up to charge, turned it on the next day and it died after 10 mins. Whats going on. Now It wont even charge. Email me if you know whats wrong.

January 1, 2008 | Unregistered Commentereric b

my headset has gone dead also, it wont charge or turn on.. i dont know whats wrong with it..

January 2, 2008 | Unregistered CommenterCon,

My head set died not even 3 weeks after xmas, it wont turn on or start flashing when i charge it. it just died. microsoft should have all 360's & accorsices re-called and fix them. it will take almost a year but it will help so ungodly much.

January 3, 2008 | Unregistered Commenterbraedon mc

On phone with xbox right now, my headset was limited edition halo headset they say they can replace it and I also complained about me paying shipping, so they took care of it. They also asked me if I would take it apart? are they making me try to void my warranty? Wow. they are dumb but also helpful.

January 3, 2008 | Unregistered CommenterBlam

i just got my headset like a week ago and the other night it was working fine it was the first or second time using it the next day it won't even turn on and i know it is still charged because i charged it for 6 hours and played for 3 with it

January 4, 2008 | Unregistered CommenterPyro

i left mine on the charger 4 a day came back and it had a lil bar left then it died and never charged back up again...

January 5, 2008 | Unregistered CommenterI marwe3zy I

I just got thus for Xmas and it already broke. I got the limited edition halo 3 headset and the lil gold peice inside the charging whole seems to have broke....WTF!

So I call MS and he's telling me to send reciept along with headset and I'm like, you all are supposed to send ME the replacement first and a pre paid shipping label so I can return it. He kept saying some bullshit stuff I could understand do I hung up. Bout to call again and try again. Hopefully with an AMERICAN rep and speak to supervisor if they don't pay got my shipping.

January 6, 2008 | Unregistered Commentertru

mine was working fine all last night get up this morning nothing wont charge or come on

January 6, 2008 | Unregistered Commenterjames

mine was fine, charged it as normal, left it blinking away, come back to use it and it does not even turn on, as i bought it from ebay i had no warranty, i opened it up and had a little tamper with it, it now charges and stores power for half normal time, but thats why microsoft does not want you to open it because you can fix it yourself and save yourself money

January 7, 2008 | Unregistered Commentermicro$oft sucks

well, after 10 times of calling I got NO American help. I'm thinking i should call back and ASK to get transfered to a American rep. But after arguing and arguing, they still say I have to send it to them. But last time when I needed a replacement controller and battery(2 different times), they sent me the box and replacement first.

Then they say I need a reciept, but it was a gift! I font gave it.

Bullshit ass microsoft, I'm not buying another xbox ever, I'm done with microsoft and xbox and their cheap ass made yet overpriced products. I'm getting a wii and ps3

January 7, 2008 | Unregistered Commentertru

Yea, I bought my headset, and a week later I came home from school and it stopped working completely. I called MS and (like the other guy) got some foreign person, like I ALWAYS do, I want an American for once, and they said get receipt and exchange the failed product blah blah, has anyone sent one of these in and got another back , and if so did it take like 500 weeks?

January 10, 2008 | Unregistered CommenterDeric Roderick

well this is odd i returned it at the store i had went to another one. they said it was most likley a fluke and thast on one hand its microsoft, on the otehr hand its microsoft. my new one works good so far, its my network that is messed up now

January 10, 2008 | Unregistered Commenterbraedon mc

Deric, well from past experiences it was fairly quick unlike 360 cases. But they sent the replacement to me first, since for some reason they don't to it now, could tale longer. I say 2 weeks

January 11, 2008 | Unregistered Commentertru

same mine has died like this i was playin on r6 vegas turned it off coz it was runnin a bit low went toilet came back wont turn on oh its out of battery, AND IT WONT CHARGE

January 12, 2008 | Unregistered CommenterFredrico

this is redicilous

January 13, 2008 | Unregistered Commentertru

dont know wtf you lot are moanin @ im on my 4th head set .just make sure u keep the reciept and keep takin the little fcuka back.When al said and done it will cost u £35 a year to use a wireless headshit.Thank fcuk i only live rond the corner from pc world.

January 13, 2008 | Unregistered CommenterDavebfc53

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